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Community => Discuss Fractal Forums => Topic started by: hgjf2 on June 11, 2013, 10:05:20 AM




Title: internal server error
Post by: hgjf2 on June 11, 2013, 10:05:20 AM
The site can stop responding and appear:
"
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
"
for few minutes
:no: :jam:


Title: Re: internal server error
Post by: Sockratease on June 11, 2013, 10:53:45 AM
The site can stop responding and appear:
"
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
"
for few minutes
:no: :jam:

That is an error on the server end of things. 

It happens periodically, and there is not much we can do about it as we have no access to the actual servers.  It's a problem with our web host and they are aware of it.

If this is the first time you have encountered it - you're lucky! 

Finding an exact cause would help with a solution - but so far neither has been easy.

Thanks for reporting it, but everyone involved is aware and hopeful it can be fixed one day...


Title: Re: internal server error
Post by: cKleinhuis on June 11, 2013, 12:31:12 PM
it hs mainly to do with the amount of users using the site, just relax and reload the page again after a few minutes...